FAQ
1. What is your MOQ (Minimum Order Quantity)?
We offer flexible MOQs based on product type and specifications. Standard coils and sheets usually start at 25 tons, while customized orders can be discussed to match your project needs.
2. Can you provide customized sizes, coatings, or colors?
Yes. We support full customization including width, thickness, zinc coating, paint colors, patterns, and packaging to meet your exact project or market requirements.
3. What is your production and delivery lead time?
Standard stock items can be shipped within 7–15 days. Customized orders typically take 15–30 days, depending on specifications and quantity.
4. What certifications do your steel products have?
Our products meet ISO 9001, ISO 14001, ISO 45001, and CE standards. We can provide test reports and certificates upon request.
5. How do you ensure product quality?
All materials go through strict incoming inspection, in-line production monitoring, and final testing. Each batch comes with a quality report including chemical composition and mechanical properties.
6. What payment terms do you accept?
We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), and other negotiable payment terms for bulk orders to suit your business flow.
7. Where are your factories located?
We operate four factories near Qingdao Port, which allows us to arrange fast and cost-effective global shipping.
8. Can you provide OEM/ODM services?
Yes, we offer comprehensive OEM and ODM services, including custom branding, packaging, and private labeling for your business.
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Office
ADD: NO.24 , XIYUAN NEW CITY ,TONGJI DISTRICT , JIMO District, Qingdao City, China